Shipping policy
1. Shipping Methods: We offer reliable and secure shipping options to ensure timely delivery of your orders. Our standard shipping carrier is USPS.
2. Order Processing Time: Once your order is placed and payment is confirmed, our dedicated team will process and pack your items with care. Typically, orders are processed in 1 business days. Please note that during peak seasons or promotional periods, processing times may be slightly extended.
3. Shipping Time: The shipping time depends on your location and the shipping method chosen at checkout. Estimated delivery time for domestic shipment is 3 to 5 business days.
4. Shipping Rates: Shipping rates are calculated based on the destination, weight, and shipping method selected during checkout. We offer competitive shipping rates to ensure you receive the best value for your order.
5. Free Shipping: We offer free standard shipping on all orders within United States. Please note that free shipping is only applicable to standard shipping and does not apply to expedited or international shipping.
6. Order Tracking: Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use the provided tracking number to monitor your package's journey from our warehouse to your doorstep.
7. International Shipping: If you are outside US, please contact us to place an order. For international orders, please be aware that additional customs duties, taxes, or import fees may apply upon delivery. These charges are the responsibility of the customer, and we recommend checking with your local customs office for more information on potential fees.
8. Shipping Address: To ensure smooth delivery, please provide an accurate and complete shipping address during checkout. We are not responsible for any delays or delivery issues caused by incorrect or incomplete addresses.
9. Shipping Delays: While we make every effort to deliver your order on time, unforeseen circumstances such as extreme weather, natural disasters, or carrier delays may affect shipping times. If you encounter any delays, please don't hesitate to contact our customer support team for assistance.
10. Order Status and Support: You can check the status of your order by logging into your account on our website. If you have any questions or concerns regarding your order or shipping, please contact us. Our customer support team will assist you.
By placing an order with us, you agree to abide by our shipping policy outlined above. We are committed to ensuring your satisfaction and a smooth shipping experience with us.